Conditions and additional information

Offer prices are incl. electricity and accommodation for max 4 people (Motel cabin and 2 person room incl 2 people). The offers cannot be combined with other offers and discounts. When ordering cabins, rooms and rental tents, half is payable on booking and the balance on arrival. For single day bookings, the full amount is payable upon booking.

Arrival

Arrival time for all cabins, tents and rooms is from 15:00 and departure time before. 11.00

Use of facilities

Cottages without bath and toilet, free use of shared service buildings with bath and toilets.

Guests

Visitors: (visit up to 5 hours) Guests must pay 15, – to visit the space and 35, – to use swimming pools. Guests must leave before 22.30. Overnight guests must pay the overnight fee.

A valid ID must be presented on arrival.

Arrival and Departure

Arrival – Arrival time at 15:00-22:00 (23:00) Winter as agreed upon booking.

Departure – Cabins must be left in a clean condition no later than 11.00. Final cleaning can be ordered no later than the day before departure. If the cabin is not clean after checking on departure, final cleaning is added.

Late Arrival – Arrival after  20:00, please notify by mail or phone

Cancellation – cancellation – change of booking

Cancellation – If canceled please notify us in writing by email – If you wish to cancel, please do so as soon as possible. If canceled more than 30 days before arrival, the full package price will be reimbursed, however, DKK 700.00 will be deducted from the cancellation fee. If canceled between 30 days and 14 days before arrival, 50% of the price of the stay will be reimbursed, but not the cancellation fee of DKK 700.00. If canceled up to 14 days before date of arrival, no refund will be given. Cancellation less than 48 hours prior to scheduled arrival must pay the full rent.

If the deposit is not paid on time, we reserve the right to cancel the booking.

In some cases, we allow moving rental units to another number of the same type.

Duvets – pillows – bed linen

There are duvets and pillows in the cabins / rooms. Bed linen must be brought in yourself or it can be rented in the information.

There are no duvets and pillows in our rental tents, this must be brought with you.

Cleaning

Cleaning – Cabins must be cleaned before departure of bearings. Final cleaning can be ordered no later than the day before departure. Family cabin Kr. 350, – / 450, – Camping cabin 250, – Family tent 300, – Transit rooms are final cleaning included. We assume no responsibility for forgotten personal items.

Payment

When booking, half the amount is payable on booking and the other half on arrival. For a single day booking, the full amount is payable.

WiFi:

At Tornby Strand Camping you have free Wi-FI. However, as a guest you have to reckon with the fact that the wireless network does not always work 100% optimally. There are many things that affect the quality.

At a campsite, WiFi is not like at home. The signal is sent out to many devices at the same time and over a large area. When the wireless signal has to pass through caravans, buildings, shrubs and trees and more, the connection is weakened. When there is rain, the fog must signal through water and this also makes the signal worse.

As a guest, you will often find that the signal works outside the caravan but not inside. This is due to the fact that the signals are significantly weakened when it has to go through the caravan – the same applies to cars that also “shadow” the signal. As a rule, there is a much better signal outside the caravan.

If your phone and computer are not always fully up to date, this may cause problems with the reception of the WiFi signal. In addition, there is a difference from device to device. Some computers have firewalls that go in and block a public Wi-Fi signal.

There are rules for how strong a signal we may send out. We can not just turn up the power of our Wi-fi, as you as a company are not allowed to send signals beyond your own area.

As there are many factors that come into play, you will find that the signal will vary throughout the day